Privacy Policy
Last updated: 14 August 2026
Issued by CyberHost Technologies LLP, operating under the brand name and registered trademark THECYBERHOST. This policy also serves as the notice required under Sections 5 and 6 of the Digital Personal Data Protection Act, 2023.
In plain terms. We collect your name, email, phone number, background and goal so an advisor can call you about the programme. We use analytics and advertising tools to understand how people find us. We do not sell your data. You can ask us to delete it at any time.
1. Who we are — the Data Fiduciary
The Data Fiduciary responsible for your personal data is:
- CyberHost Technologies LLP, trading as THECYBERHOST
- F-611, Ramphal Chowk Road, Block F, Palam Extension, Palam, New Delhi – 110077, India
- Affiliated entity: THECYBERHOST LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA
- Email: contact@cyberhostacademy.com
- Phone: +91 84003 55670
2. Exactly what data we collect, and why
We collect each category below for a specific, stated purpose. We do not collect data "for general purposes" and we do not bundle unrelated purposes into a single consent.
| Data collected | Purpose | Basis |
|---|---|---|
| Full name | To address you correctly when an advisor contacts you | Your consent |
| Email address | To send programme information, your enrolment confirmation, and the syllabus if you request it | Your consent |
| Mobile number | To call you and to message you on WhatsApp about your enquiry | Your consent |
| Your background (working professional, business owner, freelancer, student) | To assess whether the programme suits you and to tailor the advisor call | Your consent |
| Your stated goal (job, freelance, business growth, agency) | Same as above | Your consent |
| Page URL and UTM parameters at the time you submitted the form | To understand which of our campaigns or pages brought you to us | Your consent |
| Device, browser and approximate location data via analytics cookies | To measure website performance and improve the page | Our legitimate interest in measuring and improving site performance |
| Payment reference and instalment status (enrolled participants only) | To administer your enrolment and instalments | Performance of our contract with you |
We do not collect your card number, CVV, bank credentials or UPI PIN. Payments are processed by a third-party payment gateway; those details go to the gateway and never to us.
3. Consent, and how to withdraw it
We obtain your consent through an explicit, affirmative action — you submit the enquiry form yourself, after being told on that form exactly what you are agreeing to. We do not use pre-ticked boxes, and we do not treat browsing the site as consent to be contacted.
You may withdraw consent at any time by emailing the Grievance Officer below. Withdrawal is as easy as giving consent. Withdrawing consent stops future processing; it does not make past lawful processing unlawful.
4. Who we share data with
We share the minimum necessary data with the following categories of processor:
- Analytics and advertising platforms — Google Analytics 4, Google Tag Manager and Meta Pixel, for measurement and advertising attribution.
- Communication tools — email and WhatsApp Business services used to contact you.
- Payment gateway — to process your enrolment payment.
- Cloud hosting and storage — where enquiry records are stored.
- Bot protection — Cloudflare Turnstile runs on our enquiry and call-booking forms to confirm a submission comes from a real browser rather than an automated script. It receives technical signals from your browser for that check only. It does not use cookies to track you across websites and is not used for advertising.
We do not sell your personal data. We do not share it with unrelated third parties for their own marketing.
5. Cross-border transfer
Some of the services above store or process data on servers outside India. Where that happens, transfers are made in accordance with the Digital Personal Data Protection Act, 2023 and any restrictions notified by the Central Government.
6. How long we keep your data
- Enquiries that do not convert — retained for up to 24 months from your last interaction, then deleted.
- Enrolled participants — retained for the duration of the programme and for as long as required afterwards to support certificate verification and to meet statutory record-keeping obligations.
- Analytics data — retained per the retention settings of the platform concerned.
- Session recordings — retained for as long as we operate the Programme, so that enrolled Participants keep lifetime access to the recordings of their batch.
- Enrolment, payment and support records — retained for eight years after your last transaction, to meet statutory record-keeping obligations and to allow us to respond to any dispute, chargeback or grievance.
Where you withdraw consent and there is no other lawful basis to keep the data, we erase it.
6a. Live session recordings
Live sessions are recorded. Recordings are part of the Programme: they are how enrolled Participants revisit a class, and how we review what was actually taught if a question is later raised about it.
- What is captured — the trainer's screen and audio, the shared class chat, and the audio or video of any Participant who chooses to speak or switch on their camera.
- Your control — you are never required to switch on your camera or microphone. You can participate in writing throughout. If you speak or appear on camera, you are choosing to be recorded at that moment.
- Who can see them — recordings are released only to Participants enrolled in that batch, and to our own trainers. They are not published, sold or shared with third parties.
- Why we keep them — to provide lifetime access to your batch's recordings, and as a record of what was delivered. Where a refund request, chargeback or grievance is raised, the relevant recording, attendance log and asset-issuance record may be relied on to establish what was actually provided.
- Your rights still apply — you may ask us to remove your own voice or image from a recording. Where removal is technically possible we will do it. Where it is not, we will tell you plainly and explain the alternative.
Access to recordings is personal and non-transferable. Recording, downloading, re-sharing or redistributing Programme recordings is prohibited and may result in access being withdrawn.
7. Your rights
Under the Digital Personal Data Protection Act, 2023 you have the right to:
- Access a summary of the personal data we hold about you and how we process it;
- Have inaccurate or incomplete data corrected, and outdated data updated;
- Have your data erased where it is no longer needed and no law requires us to keep it;
- Nominate another person to exercise these rights on your behalf in the event of your death or incapacity;
- Raise a grievance with us, and escalate to the Data Protection Board of India if unsatisfied with our response.
To exercise any of these, email the Grievance Officer. We respond within 48 hours and resolve within one month.
8. Children
The programme is intended for adults. We do not knowingly collect personal data of anyone under 18 without verifiable parental consent. If you believe a minor has submitted data to us, contact us and we will delete it.
9. Security
We apply reasonable technical and organisational safeguards to protect your data, including access controls and encrypted transmission. No system is completely secure; in the event of a personal data breach we will notify affected individuals and the Data Protection Board of India as required.
10. Cookies
We use strictly necessary cookies for the site to function, and analytics and advertising cookies to measure our campaigns and improve the page. These are set when you visit the site. We do not currently offer an in-page control to switch them off; you can clear or block cookies at any time through your browser settings.
11. Changes to this policy
We may update this policy as our processing changes or as the DPDP Rules are brought further into force. The current version is always published on this page with its last-updated date.
Contact & Grievance Officer
CyberHost Technologies LLP
trading as THECYBERHOST
F-611, Ramphal Chowk Road, Block F, Palam Extension
Palam, New Delhi – 110077, India
THECYBERHOST LLC
30 N Gould St, Ste R, Sheridan, WY 82801, USA